Handling physical sensitive client information in paper form requires what practice?

• A. Leaving them on your desk for quick access.
• B. Locking files in a secure cabinet and organizing them.
• C. Storing them in an unlocked drawer.
• D. Emails with scanned copies saved on a public drive.

Answer: (B)

Safeguarding physical sensitive client information hinges on strong physical security and orderly file management. Locking files in a secure cabinet and keeping them organized provides explicit access control and makes it easy to locate what you need, which protects confidentiality and supports compliance with privacy and professional standards. When files are locked away, only authorized staff can reach them, and clear labeling and filing reduce the risk of loss or misfiling. By contrast, leaving documents on a desk, storing them in an unlocked drawer, or saving scanned copies on a public drive increases exposure to unauthorized access and potential data breaches. So, secure storage and careful organization is the practical, reliable approach to protecting paper records.